Last Updated: July 30, 2026
At ProGear Kits, we are committed to delivering your order safely and efficiently. This Shipping & Delivery Policy explains our order processing procedures, estimated delivery times, shipping methods, and other important information regarding your shipment.
By placing an order on https://www.progearkits.com, you agree to the terms outlined below.
All orders are subject to payment verification before processing.
Once payment has been successfully received, most orders are processed within 2–5 business days.
Please note that processing time is separate from shipping time.
During peak shopping seasons, major sporting events, holidays, or promotional campaigns, processing may require additional time.
Customized jerseys or personalized products typically require extra preparation before shipment.
We proudly ship to customers in many countries and regions around the world.
Shipping availability depends on local carrier coverage and applicable regulations.
If delivery to your location is temporarily unavailable, our customer service team will notify you as soon as possible.
Estimated delivery times begin after your order has been processed and shipped.
Typical delivery estimates are:
United States: 7–15 business days
Canada: 7–18 business days
Europe: 6–15 business days
United Kingdom: 5–12 business days
Australia & New Zealand: 7–18 business days
Asia: 5–12 business days
Other International Destinations: 10–20 business days
Delivery times are estimates only and may vary depending on customs clearance, weather conditions, transportation delays, local courier services, and seasonal demand.
Shipping fees are calculated automatically during checkout based on:
Delivery destination
Order value
Package weight
Selected shipping method
From time to time, ProGear Kits may offer free shipping promotions. Any applicable free shipping terms will be clearly displayed on our website.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.
Please allow 24–72 hours for tracking updates to appear after receiving your shipment notification.
If you experience any issues with tracking your order, please contact our customer support team.
International shipments may be subject to customs inspections, import duties, taxes, or other government fees imposed by the destination country.
These charges, if applicable, are the responsibility of the customer unless otherwise stated.
Customs processing may also extend delivery times beyond our estimated shipping schedule.
Customers are responsible for providing accurate shipping information when placing an order.
If an incorrect address results in delivery failure, returned packages, or additional shipping charges, customers may be responsible for any related costs.
Please contact us immediately if you notice an error in your shipping information after placing your order.
If your tracking information shows no movement for an extended period or your package appears to be lost, please contact us.
Our customer support team will work with the shipping carrier to investigate the shipment and determine an appropriate resolution.
Investigation time varies depending on the carrier and destination.
If your package arrives visibly damaged, please:
Take photographs of the package before opening it.
Photograph the damaged products.
Keep all original packaging materials.
Contact us within 48 hours of delivery.
Providing detailed photos helps us resolve your claim more efficiently.
While we make every effort to deliver orders on time, delays may occur due to circumstances beyond our control, including:
Severe weather
Customs inspections
Transportation disruptions
Carrier delays
Public holidays
High seasonal order volumes
Force majeure events
We appreciate your patience should these situations arise.
Large orders or products shipped from different fulfillment locations may arrive in separate packages.
If you receive only part of your order initially, please allow additional time for the remaining shipment(s) to arrive.
Separate tracking numbers may be provided.
If a shipment is refused or returned due to customer-related reasons, including failure to accept delivery or failure to pay applicable customs charges, additional shipping or handling fees may be deducted from any eligible refund.
If you have any questions regarding shipping or delivery, please contact:
ProGear Kits
Website: https://www.progearkits.com
Email: jerseyhelp@hotmail.com
Our customer support team is happy to assist you with shipping inquiries, delivery updates, and tracking assistance.
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